Frequently Asked Questions

Find all the answers to your questions about Calendia. If you can't find what you're looking for, contact us!

General Questions

Calendia is an appointment management software designed for professionals and businesses that work by appointment. It's ideal for hair salons, barbers, beauticians, wellness centers, medical offices, physiotherapists, personal trainers, tattoo artists, photographers, consultants, lawyers, accountants, and any professional who needs to organize appointments with clients.
Calendia offers three plans: Basic at €29.99/month (up to 2 employees), Professional at €39.99/month (up to 5 employees), and Premium at €49.99/month (unlimited employees). All plans include a 14-day free trial with no credit card required.
You can sign up and use all Calendia features for free for 14 days. No credit card is required to start. At the end of the trial period, you can choose the plan that best suits your needs.
Yes, you can cancel your subscription at any time directly from the control panel. There are no contractual obligations or cancellation penalties.
Yes, Calendia is fully responsive and works perfectly on any device: smartphones, tablets, and desktop computers. You can manage your appointments wherever you are, without needing to install any app.
No, Calendia is a web application (cloud-based). All you need is a browser and internet connection to access it from any device. No installation required and updates are automatic.

Features

Calendia includes: interactive calendar with daily, weekly, and monthly views; complete client management with appointment history; customizable service catalog; employee and shift management; GPS time tracking system; detailed statistics and reports; Google Calendar sync; automatic notifications.
Yes, Calendia integrates seamlessly with Google Calendar. Appointments are automatically synced in both directions, and you can receive notifications and reminders directly on your phone.
Calendia automatically sends reminders to clients before appointments, drastically reducing no-shows. You can customize sending times (e.g., 24 hours before, 1 hour before) and message content.
Yes, Calendia supports booking multiple services in a single session. For example, a client can book cut + color + styling in one appointment, and the system will automatically calculate the total duration and price.
You can add all employees included in your plan, assign them specific services, manage shifts and working hours, monitor individual performance, and compare statistics across team members.
The GPS time tracking system allows employees to clock in and out, automatically verifying their geographic location. Useful for businesses with multiple locations or professionals working on the go.
Yes, you can export all reports in PDF or Excel format. Reports include revenue, number of appointments, employee performance, most requested services, and much more.
Yes, you can move appointments simply by dragging them on the calendar. You can change time, day, or employee with a simple gesture.

Industries & Use Cases

Absolutely yes. Calendia is perfect for hair salons and barbershops: you can manage multiple stations and operators, create a service catalog with prices and durations, view all daily appointments on a single screen, and reduce no-shows with automatic reminders.
Yes, Calendia perfectly handles the needs of beauty centers and spas: multiple rooms, treatments of different durations, service packages, client management with preferences and notes, treatment history.
Certainly. Calendia is ideal for medical offices, dental practices, physiotherapy clinics, and medical centers. You can manage multiple professionals, different types of visits, rooms/offices, and maintain complete history for each patient.
Yes, personal trainers, fitness instructors, and small gyms can manage individual and group sessions, training packages, availability schedules, and monitor client attendance.
Perfectly. Tattoo artists can manage appointments of different durations (from small tattoos to multiple sessions), save notes and references for each client, manage deposits and advances.
Yes, photographers and videographers can organize shoots, studio sessions, events, manage different types of services (weddings, portraits, corporate) with different durations and prices.
Absolutely. Consultants, coaches, lawyers, accountants, psychologists, and other freelancers use Calendia to manage client appointments, both in-person and online, with automatic reminders.
Yes, music schools, dance schools, language schools, and training centers can manage individual lessons, schedule courses, assign teachers and classrooms, monitor student attendance.
Certainly. Auto repair shops, tire shops, body shops, and car washes can manage bookings, assign mechanics, estimate work times, and manage multiple vehicles per client.
Yes, veterinary clinics and grooming centers can manage appointments for animals, save information on each four-legged patient, schedule check-ups and vaccinations.

Security & Technical

Absolutely yes. We use encrypted HTTPS connections, data is hosted on secure servers in Europe, and we perform automatic daily backups. We are fully GDPR compliant.
Our servers are located in certified European data centers, ensuring GDPR compliance and low latency for Italian and European users.
Yes, we perform automatic daily backups of all data. If needed, our team can restore data quickly.
Yes, Calendia is fully compliant with the General Data Protection Regulation (GDPR). We handle personal data in accordance with European privacy regulations.
Calendia requires an internet connection to work. We recommend always having a backup connection (e.g., mobile hotspot) so you never lose access to your appointments.
Yes, we offer support for importing data from other management software. Contact our support team and we'll guide you through the migration process.
Yes, the Premium plan includes API access for custom integrations with other software and business systems.

Account & Subscription

Go to calendia.it and click "Try Free". Fill out the form with your details, verify your email, and start using Calendia right away. Registration takes less than 2 minutes.
Yes, you can upgrade or downgrade your plan at any time from the control panel. Changes will take effect from the next billing cycle.
We accept payments via PayPal, which supports credit cards, debit cards, and PayPal balance. Payments are secure and encrypted.
Yes, we issue an electronic invoice for each payment. You can download invoices directly from the control panel in the "Subscription" section.
After cancellation, your data remains available for 30 days, during which you can export it. After that, it is deleted in accordance with GDPR.
Yes, you can create accounts for your employees with different access levels. The administrator has full control, while employees can have limited access to necessary functions.
Contact our support for information on annual plans and dedicated discounts for advance payments.

Support & Assistance

You can contact us by email at info@calendia.it or through the contact form on the website. We generally respond within 24 business hours.
Yes, we offer video tutorials, detailed guides, and for Premium plans, personalized training sessions for you and your team.
Priority support includes guaranteed response times, dedicated phone assistance, personalized training sessions, and a dedicated account manager.
We are working on creating a Calendia user community to share best practices, tips, and request new features.

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